privacy policy
Privacy Policy (GDRP)
www.vismotrsport.com Privacy Policy
We are very delighted that you have shown interest in our company.
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you place an order, subscribe to a newsletter, respond to a survey, fill out a form, Use Live Chat, Open a Support Ticket or enter information on our site.
Provide us with feedback on our products or services
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To ask for ratings and reviews of services or products
• To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
• Help remember and process the items in the shopping cart.
• Understand and save user's preferences for future visits.
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, It won't affect the user's experience .
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party links
We do not include or offer third-party products or services on our website.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
We have implemented the following:
• Google Display Network Impression Reporting
• Demographics and Interests Reporting
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes:
• On our Privacy Policy Page
Can change your personal information:
• By emailing us
• By calling us
• By chatting with us or by sending us a support ticket
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It's also important to note that we do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders.
• Send you additional information related to your product and/or service
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
vismotorsport@yahoo.com and we will promptly remove you from ALL correspondence.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
SC OVIS MOTORSPORT SRL
CRINULUI 35
Nojorid,
Bihor,
Romania,
417345 postal code
Cookies policy Please read the following information carefully: In order to comply with the requirements set out in the EU Directive of 26 May 2012 and the provisions of Law no. 506 of 17 November 2004 on the processing of personal data and the protection of privacy in the electronic communications sector, all visitors to the website are required to consent to the transmission of cookies on their computers.
This website uses its own cookies and third parties to provide visitors with a much better browsing experience and services tailored to the needs and interests of each.
Cookies play an important role in facilitating the access and delivery of multiple services the user enjoys on the Internet,
such as:
Customize certain settings such as: the language in which a site is viewed, accessing old preferences by clicking the 'forward' and 'backward' buttons.
Cookies provide site owners with valuable feedback on how their sites are used by users so they can make them even more effective and more accessible to users.
Allow multimedia or other applications on other sites to be included in a particular site to create a more valuable, useful, and enjoyable browsing experience.
What is a cookie?
A "Cookie Internet" (also known as "cookie browser" or "HTTP cookie" or simply "cookie") is a small file of letters and numbers that will be stored on your computer, other equipment of a user accessing the Internet.
The cookie is installed through a web browser request from a browser (eg Internet Explorer, Chrome) and is completely "passive" (does not contain software, viruses or spyware, and can not access the information on the hard drive user).
A cookie consists of 2 parts: the name and the content or the cookie value.
Furthermore, the duration of a cookie is determined; technically, only the webserver that sent the cookie can access it again when a user returns to the website associated with that webserver. Cookies themselves do not require personal information to be used and, in most cases, do not personally identify Internet users.
There are 2 large categories of cookies: Session cookies - they are temporarily stored in the web browser's cookie folder to save them until the user exits the site or closes the browser window (for example, when logging in / unlinking an account webmail or social networking).
Persistent cookies - they are stored on the hard drive of a computer or equipment (and generally depends on the default cookie lifetime).
Persistent cookies also include those placed on a website other than the one the user is currently visiting - known as 'third party cookies' - which can be used anonymously to store the interests of a user so that advertising is delivered as relevant to users as possible.
What are the benefits of cookies?
A cookie contains information that links a web browser (user) and a specific web-server (website). If a browser accesses that web server again, it can read the already stored information and respond accordingly.
Cookies provide users with a pleasant browsing experience and support the efforts of many websites to provide user-friendly services: ex - online privacy preferences, site language options, shopping carts, or relevant advertising.
What is the life of a cookie?
Cookies are managed by web servers.
The life of a cookie may vary significantly, depending on the purpose for which it is placed.
Some cookies are used only for one session (session cookies) and are no longer retained once the user has left the website and some cookies are retained and reused each time the user returns to that site (cookie- permanent). However, cookies can be deleted by a user at any time through browser settings.
What are cookies placed by third parties?
Certain sections of content on some sites may be provided through third parties / vendors (eg news box, video or advertisement).
These third parties may also place cookies through the site and they are called "third party cookies" because they are not placed by the owner of that website.
Third-party vendors must also comply with the applicable law and privacy policies of the site owner. How cookies are used by a site.
A visit to a website may place cookies for: increasing website performance; a visitor analysis; geotargetting; user registration.
Performance cookies This type of cookie retains the user's preferences on this site, so they no longer need to be set at every site visit. Examples: Volume settings for video player, streaming video speed with which browser is compatible.
Cookies for Visitor Analysis Every time a user visits a site, analytics software provided by a third party generates a user analysis cookie.
This cookie tells you if you've visited this site before.
The browser will report if you have this cookie, and if not, one will be generated.
It allows monitoring of unique users who visit the site and how often they do it.
As long as the visitor is not registered on the site, this cookie can not be used to identify individuals, they are only used for statistical purposes.
If registered, you may also know the details provided, such as your email address and username - subject to confidentiality, in accordance with the legislation in force on the protection of personal data.
Cookies for geotargetting
These cookies are used by software that determines where you come from. It is completely anonymous and is used only to target the content - even when the visitor is on the page in Romanian or in another language, the same advertisement will be received.
Cookies for registration When you sign up for a site, a cookie is generated that tells you if you are registered or not.
Servers use these cookies to show your account and if you have permission for a specific service. It is also allowed to associate any comments posted on your site with your username. If you have not selected "keep me registered", this cookie will be automatically deleted when you close your browser or computer.
Other cookies from third parties
On some pages, third parties can set their own anonymous cookies in order to track the success of an application or customize an application.
For example, when you share (share) an article using the social network button on a site, that social network will record your activity. What type of information is stored and accessed through cookies? Cookies store information in a small text file that allows a website to recognize a browser. The webserver will recognize your browser until the cookie expires or is deleted.
The cookie stores important information that enhances the Internet browsing experience (for example, the settings of the language in which a site is accessed, keeping a user logged in to the webmail account, online banking security, keeping products in the shopping cart)
Why are Internet Cookies Important?
Cookies are the central focus of the Internet's efficient operation, helping to generate a friendly browsing experience and tailored to the preferences and interests of each user.
Denying or disabling cookies can make some sites impossible to use.
Examples of important uses of cookies (which do not require authentication of a user through an account):
Content and services tailored to user preferences - news, weather, sports, maps, public and government services, entertainment sites and travel services.
Offers tailored to the interests of users - password retention, language preferences (eg display of search results in Romanian).
Retain child copy filters for Internet content (family mode options, safe search functions). Measurement, optimization, and analytics features - such as confirming a certain level of traffic on a website, what type of content is viewed, and how a user reaches a website (eg, search engines, directly from other websites, (s)).
Websites run these analyzes of their use to improve sites for the benefit of users. security and confidentiality issues Cookies are NOT Viruses!
They use plain text formats.
They are not made up of pieces of code, so they can not be executed or executed.
Consequently, they can not duplicate or replicate on other networks to run or replicate again. Because they can not perform these functions, they can not be considered viruses.
Cookies can still be used for negative purposes.
Because it stores information about users' preferences and browsing history, both on a particular site and on several other sites, cookies can be used as a form of Spyware.
Many anti-spyware products are aware of this and consistently mark cookies to be deleted in anti-virus / anti-spyware removal / scanning procedures.
In general, browsers have built in privacy settings that provide different levels of cookie acceptance, shelf life, and automatic deletion after the user has visited a particular site.
Tips for safe, responsible, cookie-based navigation.
Customize your browser settings for cookies to reflect a comfortable cookie-level for you.
If you share your computer access, you can consider the browser setting to delete individual browsing data each time you close your browser.
This is a way to access sites that place cookies and delete any visitor information when you close the browsing session.
Install and constantly update your antispyware applications.
Many of the applications for detecting and preventing spyware include detecting attacks on sites. This prevents the browser from accessing websites that might exploit browser vulnerabilities or download dangerous software.
How do I stop cookies?
Disabling and refusing to receive cookies can make some sites unfeasible or difficult to visit and use.
It is possible to set the browser to disable these cookies or to set the browser to accept cookies from a particular site.
But for example, if a visitor is not registered using cookies, he will not be able to leave comments. All modern browsers offer the ability to change cookie settings.
These settings are usually found in the Options / Settings menu or in the Browser Favorites / Favorites menu.
To understand these settings, the following links may be useful:
Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
-
To provide and operate the Services;
-
To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail
If you don’t want us to process your data anymore, please contact us or send us mail to
SC OVIS MOTORSPORT SRL
CRINULUI 35
Nojorid,
Bihor,
Romania,
417345 postal code
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us or send us mail to:
SC OVIS MOTORSPORT SRL
CRINULUI 35
Nojorid,
Bihor,
Romania,
417345 postal code
This document, through its content, makes available to third-party users the Terms and Conditions of Use of Vis Motorsport (www.vismotorsport.com).
The Vis Motorsport website (www.vismotorsport.com) is operated by SC OVIS MOTORSPORT SRL, headquartered in
CRINULUI 35
Nojorid,
Bihor,
Romania,
417345 postal code
registered in the Trade Register under number J5 / 2195/2016 . Use of the site (including access, navigation and purchase of products on this site) constitutes an implicit agreement to respect the terms and conditions set forth in this document with all the consequences and consequences thereof.
The Vis Motorsport website administrator (www.vismotorsport.com) reserves the right to modify the contents of this agreement at any time without prior notice from users using it, hereinafter referred to as "Users". Users will have permanent access to the terms and conditions of use of the services, so that they can be consulted at any time.
Site content and intellectual property rights
All prices are subject to change without prior notice. Please call for current prices and availability of products. We reserve the right to discontinue products as necessary because of quality, availability, price or other reasons. All pricing is in EUR for the EU market only.
Some items listed in the online catalog are intended for off road use only.
Some equipment is not sold for street use in any state or country where state or federal regulations prohibit its use.
Vis Motorsport does not encourage street racing and/or illegal racing on public roads.
We encourage you to take lessons from your local racing schools and/or performance driving school(s) to better your knowledge of the use of your automobile and its handling capabilities if you do decide to race.
Always remember to be careful while on the road and be courteous to other drivers.
Last but not least...ALWAYS WEAR YOUR SAFETY BELT!
The content of this site may not be used, reproduced, distributed, transmitted, displayed for purposes other than those expressly permitted by law. The extraction of any information followed by any use for commercial purposes beyond the scope of the private copy regulated by law or for sale or licensing and without prior written consent of the owners of the property rights constitutes a breach of the terms and conditions.
You also agree not to interfere with and interfere in any way with the security features of the site, with elements that prevent or restrict the use of, copy content or elements that reinforce the limits of use of the site or its contents.
Consumer's right to terminate the contract unilaterally
Please make sure you have checked the product's specifications and compatibility by visiting the manufacturer's website before buying it. The commercial relations between the buyer and VIS Motorsport (www.vismotorsport.com) are officially regulated by Government Ordinance 130/2000 on consumer protection in the conclusion and execution of distance contracts.
The consumer has the right to notify the trader in writing that he or she cancels the purchase without penalty and without invoking a reason, within 14 working days of receipt of the product or, in case of service provision, from the conclusion of the contract.
The Vis Motorsport Administrator (www.vismotorsport.com) makes constant efforts to maintain the accuracy of the information on the site, but sometimes they may contain inaccuracies (specifications or pricing of the products modified by the manufacturer without prior notice or vitiated by operating errors). Caution: The photos are for information and may contain accessories not included in the standard packages.
Fraud
In order to access and use certain sections of the website, it may be necessary to create a personal account. You hereby declare that you will assume full responsibility for all and any of the activities carried out through the account you open on the website and, as a consequence, we advise you to ensure the security of your account password or other access data. If the security of your account is compromised, you must immediately notify the site administrator. VIS Motorsport (www.vismotorsport.com) is not responsible for damages caused to you or caused to third parties by any unauthorized use of your account.
Applicable law
By using VIS Motorsport (www.vismotorsport.com), the user agrees that the Romanian laws will govern the Terms and Conditions of Use and any dispute that may arise between users and VIS Motorsport administrators ( www.vismotorsport.com) or its affiliates / partners / affiliates. In the event of any conflict, first try to solve it amicably, and if amicable settlement is not possible, the conflict will be settled in court, in accordance with the Romanian laws in force.
Availability of the service
The Vis Motorsport Administrator (www.vismotorsport.com) reserves the right to alter the structure and interface of any VIS Motorsport website or site (www.vismotorsport.com) at any time and at any free time, having the right to interrupt temporarily or permanently, partially or totally the services made available to the public through this website without any prior individual or general notice.
If you have any questions or concerns about these terms of use, do not hesitate to contact us through our dedicated contact form or e-mail address vismotorsport@yahoo.com
Confidentiality
All personal data you provide us as a user / visitor is only processed for the purpose of offering the services associated with VIS MOTORSPORT (vismotorsport.com) in optimal conditions.
The VIS Motorsport website (www.vismotorsport.com) is operated by SC OVIS MOTORSPORT SRL, headquartered in
CRINULUI 35
Nojorid,
Bihor,
Romania,
417345 postal code
, registered in the Trade Register under number J5 / 2195/2016 .
By completing the order form on our site, making phone orders or at the point of work, the customer expressly and unequivocally agrees that his personal data will be processed by SC OVIS MOTORSPORT SRL without any other obligations or payments to the client, for direct marketing actions (sending of advertising and marketing messages by mail, telephone, e-mail or other means of communication on our part).
In accordance with Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free circulation of such data, the client is informed that our company requires personal data only for the issuance of fiscal documents necessary for sending the products ordered online at www.vismotorsport.com , by telephone, by e-mail or by sending information materials about offers and promotions to its clients.
The company will retain personal data and use it to inform users about the account status of VIS Motorsport (www.vismotorsport.com), the evolution and status of orders, as well as the evaluation of the products and services offered.
The information required for online payments is subject to payment processor usage conditions, and VIS Motorsport (www.vismotorsport.com) will not request or store any details regarding your card.
OVIS MOTORSPORT SRL guarantees the observance of the rights conferred by Law no. 677/2001, art. 12-18 on the processing of personal data as the data subject: right to information, right of access to data, right to interfere with data, right of opposition, the right not to be subjected to an individual decision, the right to address of justice. These rights may be exercised by means of a simple, signed and dated written request, to be sent by post to: SC OVIS MOTORSPORT SRL,
SC OVIS MOTORSPORT SRL
CRINULUI 35
Nojorid,
Bihor,
Romania,
417345 postal code
If you have any questions or concerns regarding these terms of confidentiality, do not hesitate to contact us through our dedicated contact form or at the email address
Warranty Shipping and Return
Warranty
WARNING: This parts are designed and intended for competition use only. It should not be installed on a vehicle that is driven on public roads and highways. Installation of this parts on a vehicle driven on public roads and highways is likely to violate laws and regulations relating to motor vehicle emissions.
The legal guarantee is provided in accordance with the provisions of Law no. 449/2003 on the sale of products and associated guarantees, which transposes into Romanian law the Directive 1999/44 / EC and does not limit, ignore or restrict directly or indirectly the legal rights and legitimate interests of the buyer, as provided for by law.
The consumer must inform the seller of any defect found during the warranty period.
(12months)
Warranty is offered to products that have manufacturing defects. If a piece can not be changed or repaired, it will be refunded.
The warranty is valid when the parts are mounted in an authorized service
Within the warranty period, it is ensured that the defective products are secured for reasons beyond the consumer's repairs or replacement.
The maximum warranty period is 12 months and runs from the date on which the specialized service unit acknowledged the deficiencies complained of by the consumer. This date coincides with the date on which the defamatory product claimed, together with the claim for the guarantee, was actually received by the specialist service unit.
The parts benefit from a warranty period of 12 months, starting with the date they were submitted with which they were delivered.
These products are intended for use by vehicles for sports competitions not intended for use on the road. Installing these products on vehicles intended for use on public roads may result in violations of certain laws on pollution standards.
Shipping
We have between 3 and 5 working days handling time before our products are shipped out. Our team tries it's best to ship out your purchases within 24 hours or next day. If the purchase falls on a Saturday after 11am, we will most likely ship the product out on Monday.
Our team does not control the delivery timeframe. We cannot control any delays caused by the USPS, UPS, Fedex, or DHL If you have any questions, email us at vismotorsport@yahoo.com
Our products are usually shipped out in 24-48 Hours with DHL EXPRESS and for Romania we sent with FANCOURIER .
Our products take 5-7 business days for delivery,depending on the destination it might arrive sooner than that.
The buyer who claims a defect within the warranty period will present the following documents together with the piece (s) concerned:
- Proof of payment of the product
- Proof of the installation in a repair shop authorized for the type of workmanship performed (fiscal invoice and installation bill)
- The document issued by the authorized repairer that identifies the malfunction and explains the causes of its occurrence, including the tester / diagnosis generated where appropriate.
- Copy of the technical approval of the repair workshop in which the assembly was carried out
- Warranty claim that is issued by the seller (where applicable)
VISMOTORSPORT.COM does not assume the liability of the guarantee and may be canceled in the following cases:
- The piece has not been mounted in an authorized service for the type of workmanship being executed
- The piece has not been properly fitted or has been fitted with used, defective or modified parts
- The piece was used for purposes other than those specified by the manufacturer
- The piece was not correctly identified due to the presentation of erroneous data by the buyer
- The part has been damaged or damaged due to overloading, incorrect or insufficient maintenance of the vehicle, failure to carry out periodic revisions according to the vehicle manufacturer's recommendations, the specialist workshop who did the assembly did not set the subsequent checks and adjustments according to the mounting technology or imposed by the manufacturer
- The car has suffered an accident or has been subjected to external factors, phenomena of nature or other nature
- The pieces show marks of bumps, bumps, deformations, ruptures etc.
- Pieces show normal wear (natural)
Return
The right of withdrawal is in accordance with OUG 34/2014 art. 9/1 within 14 days.
The right of withdrawal is in accordance with OUG 34/2014 art. 9/1 within 14 days - the conditions and modalities of exercising the right of withdrawal, for the cases provided in the present Ordinance, in the form of the following clause: "the consumer has a period of 14 days to withdraw from a distance contract or from a contract outside of business premises, without having to justify the decision to withdraw. "
Prior to the expiration of the withdrawal period, the consumer informs the professional (seller) of his decision to withdraw from the contract, in writing at the e-mail address contact@vismotorsport.com
- According to the legislation in force, the right of withdrawal is only applicable to individual clients.
- The right to withdraw within 14 days may apply only to products delivered by courier. The returned product must be presented in the same condition as it was delivered, in the original package with all the accessories, the intact labels and the accompanying documents.
Return costs will be borne by the customer, and the reimbursement will be made within 14 days of receipt of the return.
FOR OUTSIDE EUROPEAN UNION WE DO NOT REFUND OR ACCEPT RETURNS DUE CUSTOMS AND SHIPPING COSTS OR OTHER FEES INVOLVED.
The return will be made in the same way as on delivery at: SC OVIS MOTORSPORT.SRL
SC OVIS MOTORSPORT SRL
CRINULUI 35
Nojorid,
Bihor,
Romania,
417345 postal code
to be protected during transportation and to protect their original packaging.
It is not acceptable to return
- Products with damaged packaging, without specific labels and inscriptions
- Products not in the original packaging in which they were delivered
- Products lacking original accessories and components
- Products that show signs of assembly, dyeing or welding
- Products of misdirected origin because the buyer did not provide the vehicle identification data and the chassis series or they were misrepresented
- Products ordered through special, external orders(OUTSIDE EUROPEAN UNION) for which advance payment was requested
The old spare parts are returned within a maximum of 14 days.
The return will be made in the same way as on delivery at:
SC OVIS MOTORSPORT SRL
CRINULUI 35
Nojorid,
Bihor,
Romania,417345 postal code